At Girton Glebe School, staff and governors are committed to raising standards in order to ensure the highest level of achievement for pupils and all other members of the school community. We strive continuously to improve in meeting our aims and objectives.
We recognise and value the role that parents and the community play in children’s learning and are committed to working successfully in partnership with parents and the community. However, we understand that occasionally things can go wrong. Should this happen, we will do all that we can to put things right, and to make sure the same thing doesn’t happen again.
If you have a complaint about the school, a member of staff or a governor it is best to try to sort it out straight away. Most problems can be solved simply by talking the issue through with the person concerned and it is anticipated that most concerns can be resolved in this way.
Our ELA Trust Complaints Procedure explains what to do if you have a complaint about Girton Glebe School.
The procedure outlined in this document does not apply to complaints relating to the school’s delivery of the National Curriculum, collective worship, admissions and exclusions where separate procedures apply. Please ask at the school office for information about these specific procedures.